Privacy Policy
Jaya Villa (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or make a reservation with us.
1. Information We Collect
We may collect the following information:
Personal information
- Full name
- Email Address
- Phone Number
- Address (Optional)
- Booking details (dates, number of guests, special requests)
Usage & Technical Information
- IP address
- Browser type
- Device information
- Pages visited on our website
We collect this data to improve our website performance and user experience.
2. How We Use Your Information
We use your information to:
- Process and confirm your reservation
- Communicate with you regarding your stay
- Respond to inquiries
- Improve our services and website
- Comply with legal obligations
We do not sell or share your personal data with third parties for marketing purposes.
3. Data Protection
We implement reasonable technical and administrative measures to protect your personal information from unauthorized access, misuse, or disclosure.
4. Cookies
Our website may use cookies to improve browsing and analyze website traffic. You may disable cookies through your browser settings.
5. Third-Party Services
We may use third-party tools (such as analytics or booking platforms). These providers have their own privacy policies and obligations.
6. Your Rights
Depending on your region, you may have the right to:
- Access your personal data
- Correct or update your data
- Request the deletion of your data
- Withdraw consent
To request any of these, please contact us.
7. Contact Us
If you have questions about this Privacy Policy, contact us at:
Email: jvrlombok@gmail.com
Phone: +62 822 6651130